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RegXChange - Privacy Policy

Introduction

The RegXchange platform (the "Platform") is provided by RegXchange Limited ("RegXchange", "we", "us", "our") and made available to its end-users ("you" and "your"). We are a corporation established in the United Kingdom with a registered office at 26 Red Lion Square, London, WC1R 4AG and company number 10607440. For the purpose of the applicable data protection laws, we are the data controller.

We are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

What Types of Information Do We Collect?

  • Information you or your organisation give us. You or your organisation may give us information about you by using our Platform or by corresponding with us by phone, email or otherwise. This includes information provided when you sign up for a RegXchange account, including information such as your name, job title and email address.
  • Device and technical usage information. We automatically collect certain data from you regarding your use of the Platform, including IP addresses or other unique device identifiers, time zone setting, browser type, operating system and platform.
  • Cookies. We collect certain information from you through our use of cookies. Please see our Cookies Policy for further information.

How Do We Use Your Information?

We will use the information in the following ways:

  • We will use your information in order to provide the services to you via the Platform.
  • As it is in our legitimate interests to be responsive to you and to ensure the proper functioning of our Platform and organisation, we may use your information to:
    • Enforce our policies;
    • Communicate with you;
    • Improve the Platform and to ensure content from the Platform is presented in the most effective manner for you and your device;
    • Administer the Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; and
    • Keep the Platform safe and secure.

How Do We Share Your Information?

We may share your information with your organisation (which contracts with us for the Platform) as well as selected third parties, in or outside your country, who help us run the Platform.

We may share your information with law enforcement agencies, public authorities or other organisations if legally required to do so, or if we have a good faith belief that such use is reasonably necessary to:

  • Comply with legal obligation, process or request;
  • Enforce our terms of service and other agreements, policies, and standards, including investigation of any potential violation thereof;
  • Detect, prevent or otherwise address security, fraud or technical issues; or
  • Protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (including exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction).

We may also disclose your information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your data to the prospective seller or buyer of such business or assets; or
  • If we sell, buy, merge or partner with other companies or businesses, or sell some or all of our assets. In such transactions, user information may be among the transferred assets.

Where Do We Store Your Information?

The information that we collect from you will only be stored within the European Economic Area ("EEA").

The Security of Your Information

The transmission of information via the internet is not completely secure and, although we will do our best to protect your personal data, we cannot guarantee the security of your information transmitted through the Platform; any transmission is at your own risk.

How Long Do We Store Your Information?

We will retain your information as follows:

  • Information you or your organisation give us. For up to 3 months after your organisation informs us that your account has been deleted.
  • Technical usage information. sFor up to 3 months after your organisation informs us that your account has been deleted.

What Are My Rights About My Personal Data?

  • Data rights. In certain circumstances, you have the right to access and receive a copy of information we hold about you, to rectify any personal data held about you that is inaccurate and to request the deletion of personal data held about you. You also have the right to data portability for information we used to send you notifications and provide you with user support – this means that you can obtain a copy of your data so that you can manage and move it. You can exercise your rights by contacting us at legal@regxchange.com.
  • Complaints. In the event that you wish to make a complaint about how we process your personal data, please contact us in the first instance at legal@regxchange.com and we will endeavour to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with your data protection authority.

Changes

Any changes we may make to this policy in the future will be posted on this page. Please check back frequently to see any updates or changes to this policy. If we make any material changes to this Privacy Policy, we will post the updated Privacy Policy here and notify our users.

Contact

Questions, comments and requests regarding this policy are welcomed and should be addressed to legal@regxchange.com.

RegXchange - Cookies Policy

We use cookies and other similar technologies (e.g. web beacons, Flash cookies, etc.) ("Cookies") to enhance your experience using the Platform. Cookies are small files which, when placed on your device, enable us to provide certain features and functionality.

We use the following Cookies:

  • Strictly necessary Cookies. These are Cookies that are required for the operation of the Platform. They include, for example, Cookies that enable you to log into secure areas of the Platform.
  • Analytical/performance Cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the Platform when they are using it. This helps us to improve the way the Platform works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality Cookies. These are used to recognise you when you return to the Platform. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

If for any reason you wish to not take advantage of Cookies, you may disable Cookies by changing the settings on your browser. However, if you do so, this will affect your ability to use the Platform. Unless you opt out of Cookies, we will assume you consent to the use of Cookies.

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